Frequently Asked Questions
How many tickets can I purchase?
There is no limit on ticket orders—you may purchase as many as you like. Consider forming a group of co-workers or friends and taking advantage of group sales.
When will my tickets arrive in the mail?
Once ordered, your tickets will arrive in the mail generally between 7-10 business days. Any orders purchased after August 19 will be available as Will Call tickets at the Jones Hall ticket box office.
How will I know where I am sitting?
Assigned seating is printed on the Broken Cords concert tickets. When ordering tickets, please select your section and then the best available tickets in that section will be mailed to you.
How do I get to Jones Hall and where can I park?
The Jesse H. Jones Hall for the Performing Arts is located in the downtown Houston Theater District. For directions to Jones Hall, please see Google Maps.
Parking is available in the extensive 3,500 car garage located in the heart of the Theater District. Entrances for Jones Hall are situated near the intersections of Capitol and Louisiana, also Texas and Smith streets. The event parking rate is $7.00, payable upon entry.
What is human trafficking?
Human trafficking is a 32 billion dollar industry which exploits 27 million people worldwide in modern-day slavery. Trafficking takes places in many forms, not only sexual slavery, but also domestic situations, sweatshop factories, and tourist industries, among other types of businesses. The United States Justice Department has ranked Houston’s I-10 corridor as one of the main routes of human trafficking in the nation. To learn more, please visit the Human Trafficking page.
Who came up with the idea for Broken Cords?
Stephen, Melanie, and Dianna Muldrow have shown throughout their teenage years that young people can impact their friends, their cities, and the world. Broken Cords grew out of their realization that many people do not understand the horrors of human trafficking and how each of us can help prevent the modern-day enslavement of children, women, and men. For more information about the Muldrows, please see the About page.